Front Desk Best Practices Sheri Smith SVMIC Medical Practice Consultant

Front Desk Best Practices
Sheri Smith SVMIC Medical Practice Consultant

Overview: This session discusses the importance of creating a good first impression and outlines best practices for front desk workflows and efficiencies.

Objectives:

• Emphasize the value of customer service and patient satisfaction

• Identify the tasks and challenges faced by team members

• Offer a foundation of important elements of front office performance

Online only. Link will be emailed one day prior. 

For MetroCare Physicians members and staff 1 hour CEU available