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News and Announcements

Cigna has put their new 25 Modifier documentation policy ON HOLD as of 5/22/2023. click here


UHC TN and Amerigroup Provider Information Expo
June 12     8 AM-4:30 PM     Holiday Inn Memphis     3700 Central Ave

Talk to our staff from Contracting, Provider Relations, CHOICES, Medicare, Medicaid, and other departments— and get answers to your questions about collaborating with UnitedHealthcare and Amerigroup.   Info and registration link click here                


All DEA Healthcare Provider License Holders Required to Complete 8 Hours of Education on Substance Use Treatment 

Beginning June 27, each DEA license renewal with schedules II-V will require a one-time attestation to at least 8 hours of training in treatment and care for opioid or other substance use disorders.  DOJ letter/info here            Provider Clinical Support Free Training access here


End of COVID PHE was May 11: CMS FAQ document click here

The end of continuous Medicaid enrollment on April 1 started the disenrollment of the vast majority of TennCare beneficiaries. The state claims that they will automatically re-enroll those who are eligible, but some estimate that upwards of 50% of rightful enrollees will remain mistakenly disenrolled. Urge your patients to update their contact information and look for correspondence from their Medicaid provider. TN click here ARclick here MSclick here  

Digital ID Cards are Here:  Digital ID cards are already created for Cigna members and the plan is for them to be off paper and fully implemented by 2024. click here for details



Access to Dental Care

Beginning January 1, 2023, TennCare Medicaid members ages 21 and older are eligible for dental benefits under their medical coverage. For more information on the new dental benefits and resources for your patients, visit

Food Insecurity

You likely have patients who are struggling to make ends meet these days and may now qualify for food stamps for the first time in their lives. 

LaDonnica Moore Blakemore, the Mid-South Food Bank’s SNAP Coordinator for Outreach, wants to help anyone who could use application assistance. Feel free to reach out if you know someone who may be interested in food stamps, 901-305-5833   This email address is being protected from spambots. You need JavaScript enabled to view it.

News from UnitedHealthcare 

Updates to state exchange plans for 2023. click here for detailed information

Reconsiderations, appeals and claims/attachments are moving to digital submissions only in 2023. Use of virtual IDs rather than physical cards encouraged. click here. 

Cigna IFP Expansion into north Mississippi: click here

Cigna Healthcare Professional Online Training: CLICK HERE

UHC Healthcare Professional Online Training: CLICK HERE 

 All MetroCare events continue to be webcast until further notice.

Those who register or have registered will be emailed the link to access one day prior along with the slide deck for printing. Please watch for our emails.


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