Front Desk Best Practices
Overview: This session discusses the importance of creating a good first impression and outlines best practices for front desk work flow and efficiencies.
Objectives:
- Emphasize the value of customer service and patient satisfaction
- Identify the tasks and challenges faced by team members
- Provide a foundation of important elements of front office performance
Delivery: Conferences, Physician Practice, Virtual
Audience: Physicians, Managers, and Front Desk Supervisors
Approximate Length: 1 hour
