Front Desk Best Practices
Sheri Smith SVMIC Medical Practice Consultant
Overview: This session discusses the importance of creating a good first impression and outlines best practices for front desk workflows and efficiencies.
Objectives:
• Emphasize the value of customer service and patient satisfaction
• Identify the tasks and challenges faced by team members
• Offer a foundation of important elements of front office performance
Online only. Link will be emailed one day prior.
For MetroCare Physicians members and staff 1 hour CEU available
