CODING CHRONIC DISEASE IN 2026: Diabetes, HTN, CKD, and Obesity 3 hour program Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA The prevalence of these four diseases in our part of the country, and their interactions merit special attention for documentation and coding to demonstrate a realistic picture of the health of so many of our patients. These four diseases have far-reaching effects not only in the care of our patients, but in the quality performance and cost valuations in commercial and government payer contracts. This session will discuss: Proper use of combination codes for reporting these interactive issues, which drive cost expectations by the payers Proper reporting of CPTII codes that can show treatment outcomes for quality Proper reporting of ICD + CPTII for obesity diagnoses and the effects of chronic disease on BMI level when choosing an obesity vs morbid obesity diagnosis and reporting a diagnosis without a BMI Specific questions regarding the number of combo codes you can report, reporting combo codes when all of these are present, how to report CPTII codes Date: July 17 Time: 1:00 to 4:00 Location: Online only. Link will be emailed to registrants one day prior to event. 3 hour CEU will be available for certified coding or mgt **This series of courses is open only to participating MetroCare Physicians members and their staff.

Patient Experience: Why It is More Than Customer Service
Rana McSpadden, FACMPE, CHPC, CPC – Medical Practice Consultant, SVMIC

As healthcare trends away from patient satisfaction toward the patient experience, it is important for physicians, practice executives and staff to understand how this shift in ideology will affect their practice. At the conclusion of this session, participants should be able to identify the components to patient engagement; recognize the need to transition from measuring patient satisfaction to patient experience; and understand the importance of patient experience to the practice’s financial wellbeing.

Date: Thursday July 23
Time: 12PM- 1PM

For MetroCare members and staff only. 1 hour CEU available

Revenue Cycle Management
Michael D. Cash, MHSA, FACMPE – Senior Medical Practice Consultant, SVMIC

Revenue Cycle Management

Revenue cycle management is a complex process and encompasses many steps. Optimal performance of a practice’s revenue cycle is critical in achieving maximum financial results. This program provides an overview of the revenue cycle and methods to measure and improve effectiveness.

Date: Thursday August 20
Time: 12PM- 1PM

For MetroCare members and staff only. 1 hour CEU available

Navigating the No Surprises Act: Ensuring Compliance and Transparency
Laura Watkins, FACMPE, CPC – Senior Medical Practice Consultant, SVMIC

Navigating the No Surprises Act: Ensuring Compliance and Transparency

The No Surprises Act (NSA) is a crucial piece of legislation aimed at shielding individuals from unexpected medical bills. It specifically prohibits balance billing in certain scenarios and aims to provide greater transparency regarding the costs of medical services. However, the Act is complex, and its implementation has posed significant challenges.

Date: Thursday September 24

Time: 12PM- 1PM

For MetroCare members and staff only. 1 hour CEU available

HR Do’s & Don’ts
Gretchen Napier, MSHA, SHRM-SCP, FACMPE – Senior Medical Practice Consultant, SVMIC

HR Do's & Don'ts

Human resources are one of the most time consuming and frustrating aspects of a manager’s responsibilities. One misstep can lead to a discrimination claim or fine. At the very least, an environment where employees feel the rules are not consistently followed impacts performance and morale. In this session, we provide an overview of the HR basics every manager needs.

Date: Thursday October 22

Time: 12PM- 1PM

For MetroCare members and staff only. 1 hour CEU available