Revenue cycle Management 
Presented by: Michael Cash, MHSA, FACMPE Senior Medical Practice Consultant SVMIC

Revenue cycle management is a complex process and encompasses many steps. Optimal performance of a practice’s revenue cycle is critical in achieving maximum financial results. This program provides an overview of the revenue cycle and methods to measure and improve effectiveness.

Date: Thursday August 14
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****

Dealing with Difficult PatientsGretchen Napier MSHA CMC
Medical Practice Consultant 

This program outlines the classic types of difficult patients, the warning signs for each and the reasons behind the behavior. Tips for managing each patient type will be offered. Included are suggestions for managing threatening patients, complaints and developing a patient centered practice.

Date: Thursday September 11
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****

Supervising and Billing for Advanced Practice Providers: Avoiding a Billing Nightmare 
Jackie Boswell, MBA, FACMPE – Assistant Vice President SVMIC

Overview: This presentation discusses state level supervision requirements and discusses requirements for Medicare “incident to” billing, as well as billing and credentialing with commercial payers.Objectives:• Understand the requirements for physician supervision requirements of mid-level providers in your state• Discuss “incident to” billing and when it applies•

Date: Thursday OCT 16
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it.***** 1 CEU hours available *****