CREDENTIALING: TIMELINES and PROCESSES
in person event for credentialing staff only (May 6)

WED May 6 8:30 AM
MetroCare Offices
1661 International Drive suite 130***** now on the first floor
Memphis, TN 38120

Credentialing staff:
Meet in person for a brief presentation and discussion with our Credentialing Team,
Manager, Kelly Jordan and Credentialing Specialist, Teresa Stacks, along with Fran Parker, Provider Relations, who will give detailed information about the credentialing process, payer notification, and provider loading by the payers to give your practice pointers on the most efficient ways for you to onboard new providers as well as what to expect along the way.

Online RSVP REQUIRED. SPACE IS LIMITED: 20 ATTENDEES DUE TO ROOM SIZE. Light breakfast foods will be provided.  

2026 Evaluation & Management Coding: 
Deep Dive with Updates May 8

Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

With so many changes to E&M in the last few years, you can never get enough of reviewing all those rules. This class is a favorite- an intensive review of evaluation and management coding whether in hospital, observation or office.

Bring your difficult cases and be ready to interact, asking questions and discussing cases. Send cases in advance so that Karen can prepare to add them to the menu.

Please have your new CPT coding manuals accessible to participate in some exercises.

Date:               Friday, May 1 or May 8  

Time:               9:00 AM- 12:00 PM.         

Location:        Online only. Link will be emailed to registrant 1 day prior.

     ******* for MetroCare members and staff only****

************* 3hrs CEU upon request****************

CODING CONDITIONS OF THE EYE IN 2026 Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

This class will review coding processes, rules, and regulations related to conditions of the eye, along with chapter specific terminology with anatomy of body systems and will include coding conventions with special attention to sequencing guidelines and rules. Frequently used diagnoses for disorders, diseases, and conditions of Ophthalmology will be reviewed.

Practice coding exercises will be an important section of the class and will assist in reinforcing the material covered.   Please have your CPT4 and ICD-10-CM manual for participation in the exercises.

Date:             Friday, May 8

Time:             1:00 p.m. to 4:00 p.m.     

Location:      online only. Links will be emailed to registrants one day prior

3 hrs CEUs will be available.

**This series of courses is open only to participating MetroCare Physicians members and their staff.

Contact Person: Donna Pendergrass 261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it.

Reporting E & M Levels 4 and 5 in 2026
 May 13 Lunchtime session to hone your skills

Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

Physicians: We want to help you continue to be paid appropriately for all of the work that you do to provide the best care for your patients. New tactics are being used by payers to lower the E&M levels that you report and pay at that lower level. AI sisstance makes combing through medical records so much easier to deny for documentation.

Karen will review in detail and lead a discussion around what constitutes E&M levels 4 and 5 and how you can best document to protect your claims coding based on medical decision making. Time documentation will also be discussed.

PLEASE SEND US YOUR TOUGH CASES FOR DISCUSSION AND DE-IDENTIFY THE PHI.      Email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Due to the brief time scheduled for this session, please try to log in on time so that we may start promptly.
 
Attention will be given to definitions and details of level determining elements of problems, data, and risk 

Dates:               May 13 OR 20                 

Time:               12:15 p.m. to 1:00 p.m.  WE WILL START PROMPTLY AT 12:15                  

 Location:        Online only. Link will be emailed to registrant 1 day prior.

**This course is open only to participating MetroCare Physicians members and their staff. 1 hours CEUs will be available.

Contact Person: Donna Pendergrass

   901-261-7796

   This email address is being protected from spambots. You need JavaScript enabled to view it.

Health Literacy: Improving Patient Communication
presented by  Leslie L. Snider, MS, FACMPE, CHC, RT(R) – Senior Medical Practice Consultant, SVMIC

From reading the proper dosages on a medicine bottle or eating and exercising to promote a healthy lifestyle to deciding on life-saving surgical interventions or managing a chronic illness, health literacy impacts every life. As healthcare providers and leaders, it is imperative that we understand the importance of providing health and safety information that is accurate, accessible, and actionable for patients.

Date: Thursday May 14
Time: 12PM- 1PM

For MetroCare members and staff only. 1 hour CEU available