Accessibility Tools

Lunchtime E & M Coding Practice April 16 
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

Karen will present 2 NEW online lunchtime practice sessions using cases that will help develop your skills in setting an E&M level based on medical decision making.
Due to the brief time scheduled for these sessions, we will begin promptly. Attention and class discussion will be given to:• Definitions and details of level determining elements of problems, data, and risk• Brief summary of major changes to time-based code selection• Coding exercises from chart documentation 

Dates:               April 16 OR  23                                

Time:               12:15 p.m. to 1:00 p.m.                                   

Location:        Online only. Link will be emailed to registrant 1 day prior.

**This course is open only to participating MetroCare Physicians members and their staff. 1 hour CEUs will be available.Contact Person: Donna Pendergrass   901-261-7796   This email address is being protected from spambots. You need JavaScript enabled to view it.

Event Date 04-16-2025 12:15 pm
Event End Date 04-16-2025 1:00 pm
Registration Start Date 01-16-2025 2:00 pm
Capacity Unlimited
Registered 2
Cut off date 04-16-2025 10:00 am
Individual Price Free

Lunchtime E & M Coding Practice April 23 
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA


Karen will present 2 NEW online lunchtime practice sessions using cases that will help develop your skills in setting an E&M level based on medical decision making.
Due to the brief time scheduled for these sessions, we will begin promptly. Attention and class discussion will be given to:• Definitions and details of level determining elements of problems, data, and risk• Brief summary of major changes to time-based code selection• Coding exercises from chart documentation 

Dates:               April 16 OR  23                              

 Time:               12:15 p.m. to 1:00 p.m.                                   

Location:        Online only. Link will be emailed to registrant 1 day prior.

**This course is open only to participating MetroCare Physicians members and their staff. 1 hour CEUs will be available.Contact Person: Donna Pendergrass   901-261-7796   This email address is being protected from spambots. You need JavaScript enabled to view it.

Event Date 04-23-2025 12:15 pm
Event End Date 04-23-2025 1:00 pm
Registration Start Date 01-16-2025 4:00 pm
Capacity Unlimited
Registered 0
Cut off date 04-23-2025 10:00 am
Individual Price Free

Creating a Positive Payment Experience
Laura Watkins, FACMPE, CPC  SVMIC Medical Practice Consultant


As healthcare trends away from patient satisfaction toward the patient experience, it is important for physicians, practice executives and staff to understand how this shift in ideology will affect their practice. At the conclusion of this session, participants should be able to identify the components to patient engagement; recognize the need to transition from measuring patient satisfaction to patient experience; and understand the importance of patient experience to the practice’s financial wellbeing.

Date: Thursday May 8
Time: NOON
Location: online only

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****

Event Date 05-08-2025 12:00 pm
Event End Date 05-08-2025 1:00 pm
Registration Start Date 01-03-2025 1:00 pm
Capacity Unlimited
Registered 2
Cut off date 05-08-2025 10:00 am
Individual Price Free
Event Date 06-12-2025 12:00 pm
Event End Date 06-12-2025 1:00 pm
Registration Start Date 01-03-2025 2:00 pm
Capacity Unlimited
Registered 3
Cut off date 06-12-2025 10:00 am
Individual Price Free

Protecting and Educating Against Workplace Violence
Rana McSpadden, FACMPE, CPC, CEMA    SVMIC Medical Practice Consultant

Workplace violence in healthcare has become such an issue, legislation has been introduced that requires certain healthcare and social service employers to take specific steps to prevent workplace violence. In this session, the speaker will use real-world examples as well as personal experience to highlight risks and warning signs. Attendees will be instructed on the importance of policies as well as conducting security vulnerability assessments to find risk factors within their facility and will be given a take-home template. Information on creating and implementing an emergency action plan will also be provided. 

Objectives: • Identify workplace violence, warning signs and how it affects staff and operations • Review the responsibilities of management and staff in identifying, preventing and protecting individuals from workplace violence • Express the need for an emergency action plan to address workplace violence and create protocols for transitioning from patient care to self-preservation 

Date: Thursday  July 10
Time: 12 NOON to 1:00 p.m.         
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it.***** 1 CEU hours available ****

Event Date 07-10-2025 12:00 pm
Event End Date 07-10-2025 1:00 pm
Registration Start Date 01-03-2025 1:00 pm
Capacity Unlimited
Registered 1
Cut off date 01-10-2025 10:00 am
Individual Price Free

We are no longer accepting registration for this event