Chart Auditing for Coding and Documentation in 2026 Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA This interactive session is designed for coders and will focus on techniques for auditing clinical documentation to justify appropriate assignment of ICD-10 CM codes with attention to those that trigger HCC for risk. We will also review proper documentation for E/M. Objectives include: • Assisting with the implementation of your own internal audit program • Providing exercises for hands on auditing experience • Guiding you with effective feedback to your physician and staff Be sure to bring your current CPT-4 and ICD-10 CM manuals with you as well as a highlighter and sticky notes. Feel free to also bring your questions or problems. Date: Friday, June 12 Time: 9:00 a.m. to 12:00 p.m. Location: Online only. Link will be emailed to registrants one day prior **This series of courses is open only to participating MetroCare physician members and their staff. **** *****3 CEU hours available *****

Reviewing Compliance Plans 2026 Presented by:Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA With audits increasing it is time to review and address coding compliance issues. Nothing is more important than the required Practice Compliance Plan to deter fraud, waste, and abuse in Federal programs. This session will review the components of the OIG Compliance format as well as cover the process of the development of a practice plan. The topics to be included: Seven Basic Elements Reviewing Practice Compliance Areas of risk • Importance of a written compliance manual • Fraud and Abuse definitions with examples • Training requirements for staff • Writing practice policies and procedures Date: Friday, June 12 Time: 1:00 p.m. to 4:00 p.m. Location: Online only. Registrants will receive a link one day prior. **This series of courses is open only to participating MetroCare physician members and their staff. **** Contact Person: Donna Pendergrass This email address is being protected from spambots. You need JavaScript enabled to view it. *****3 CEU hours available *****

NCCI Edits and Modifiers in 2026 June 17 Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA NCCI edits help prevent inappropriate payments when two procedures occur/are billed together. Appropriate use of modifiers can affect/be affected by NCCI edits, sometimes causing confusion, denials, and coding compliance issues. Do you know how to look at these edits and understand how the modifiers are affected? Join Karen for a detailed discussion of modifiers that are affected by NCCI edits and increase your coding knowledge. Questions and discussion are encouraged. Date: Wednesday June 3 OR June 17 Time: 12:15 p.m. to 1:00 p.m. Location: Online. Web link and handout will be sent one day prior to the event. • 1 hrs CEUs **This series of in-service courses is open only to participating MetroCare Physicians members and their staff. Contact Person: Donna Pendergrass This email address is being protected from spambots. You need JavaScript enabled to view it.

Make Kind & Honest Feedback a Team Habit 

Gretchen Napier, MSHA, SHRM-SCP, FACMPE – Senior Medical Practice Consultant, SVMIC

Make Kind & Honest Feedback a Team Habit

One of the primary barriers to effective leadership is lack of effective feedback to staff. The primary reason most leaders do not provide helpful feedback is because it feels uncomfortable. Giving feedback, especially criticism, is painfully difficult, but it is still your duty as a leader to give it. On the other hand, if you deliver the feedback in a harsh or overbearing way, it may do more damage than it helps. You owe it to people to help them improve and to help them improve at the earliest possible moment.

Date: Thursday June 18
Time: 12PM- 1PM

For MetroCare members and staff only. 1 hour CEU available

CODING EXTERNAL CAUSES: INJURIES, ADVERSE EFFECTS, POISONINGS, & OTHER CONSEQUENCES IN 2026 Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA This important and often overlooked area of coding will be addressed through chapter specific coding conventions and sequencing guidelines and rules relating to injuries, poisonings and other external causes. Additional emphasis on coding the highest level of specificity will be covered to aid in reporting medical necessity. A few areas covered include coding: • Contusions, open wounds, lacerations • Traumatic injuries including burns • Insect bites, abrasions, foreign bodies, superficial injuries • Poisonings and toxic effects of substances • Procedural complications Please bring your ICD-10-CM manual to class for participation in the exercises. This class is open only to participating MetroCare physician members and their staff. Date: Friday, June 5 Time: 1:00 p.m. to 4:00 p.m. Location: online only. Link will be emailed one day prior.3 hours CEU available Contact Person: donna Pendergrass 901-261-7796, This email address is being protected from spambots. You need JavaScript enabled to view it.