Overview of Basic Anatomy and Medical Terminology
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

All healthcare workers should be familiar with the language of medicine.  This class teaches ways to learn how to break words into their word parts to facilitate understanding of medical terminology. Practice exercises will aid with spelling and pronunciation of terms.  Join expert Karen Scott to update terminology skills to aid with your coding responsibilities and challenges.  

Date:               Friday, July 11           

Time:                1:00 p.m. to 4:00 p.m.                       

Location: Online - link will be emailed**This series of courses is open only to participating MetroCare Physicians members and their staff. CEUs will be availableContact Person: Donna Pendergrass 261-7796, This email address is being protected from spambots. You need JavaScript enabled to view it.***** CEU clock hours are available *****

Dissecting & Coding Op Notes 2025- Repeat
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA
*************REPEAT OF MARCH PROGRAM**************

The operative report is a blueprint to communicate the specific details of a procedure. It relates to coders the pieces of the procedure such as approach, device, body area/part, final diagnosis, and more.  Understanding how to dissect the report in order to find the details necessary in selecting the correct codes is essential. 

Join this class to review the process aiding in:
• Ensuring coding accuracy
• Relating risk factors through patient co-morbidities
• Reporting services correctly for appropriate reimbursement
• Being prepared for an auditBring your CPT4 and ICD-10 CM manuals to class for class exercises.

Date:               Friday, July 18, 2025           

Time:               9:00 a.m. 12:00 p.m.

Location:         online. Link emailed one day prior.CEUs will be available**This series of courses is open only to participating MetroCare physician members and their staff. ****

Understanding the Official Coding Guidelines for ICD-10-CM Coding
Lunch program July 23
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

If you code your own encounters, this one hour program is especially for you along with billers and coders.These guidelines are rules, often overlooked, that have been developed to complement official coding conventions and instructions provided within ICD-10-CM itself.Adherence to these guidelines when assigning ICD-10-CM diagnostic codes is required under HIPAA.Join us for a discussion of these rules underlying the use of the codes and instructions within the main body of the manual. For those who have never read the guidelines, it can be an illuminating experience. It is a great review and update for those familiar with coding and coding rules.                       

Date:               Wednesdays, July 2 OR 23           

Time:                12:15 p.m. to 1:00 p.m.                                 

 Location:        Online. Web link and handout will be sent one day prior to the event.**This series of in-service courses is open only to participating MetroCare Physicians members and their staff.Contact Person: Donna Pendergrass   901-261-7796   This email address is being protected from spambots. You need JavaScript enabled to view it.***************One hour of CEU available***************

Revenue cycle Management 
Presented by: Michael Cash, MHSA, FACMPE Senior Medical Practice Consultant SVMIC

Revenue cycle management is a complex process and encompasses many steps. Optimal performance of a practice’s revenue cycle is critical in achieving maximum financial results. This program provides an overview of the revenue cycle and methods to measure and improve effectiveness.

Date: Thursday August 14
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****

Dealing with Difficult PatientsGretchen Napier MSHA CMC
Medical Practice Consultant 

This program outlines the classic types of difficult patients, the warning signs for each and the reasons behind the behavior. Tips for managing each patient type will be offered. Included are suggestions for managing threatening patients, complaints and developing a patient centered practice.

Date: Thursday September 11
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****